Sound Recording (runtime exception)

@techs wrote:

FreePBX 13.0.190.7

When creating a sound recording i get the following error when clicking the recording in 'file list for english'

RuntimeException
Failed to convert /var/spool/asterisk/tmp/temp.1488560456428.sln48 to /var/spool/asterisk/tmp/temp.1488560456428.ulaw! Command 'file convert /var/spool/asterisk/tmp/temp.1488560456428.sln48 /var/spool/asterisk/tmp/temp.1488560456428.ulaw' failed.
File:/var/www/html/admin/libraries/media/Media/Driver/Drivers/AsteriskShell.php:157
RuntimeException

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