Incomming Calls will not be processed

@remosti wrote:

Hello Everybody

I need your help. I am setting up a FreePBX-Installation and it works fine, but i dont get the incomming calls to work. I tried every combiination, i could find in the internet or i had in mind, but without success.

What i found ou till now is the following:
1. I can see the incomming call on the Firewall
2. The Call gets forwarded to the FreePBX, so i can see it on the PBX-VM
3. I can see the call come in in the Asterisk CLI in Debug-Mode, but there is no prompt, that the call will be processed by any Dialplan Rule

In the following, there are the TCPDump output from the Firewall and the PBX-VM and also the Debug-Output from Asterisk.
TCPDump-File Firewall:

INVITE sip:4141511***@85.14.240.152:5060;transport=UD\000\000\021\000\000\000\330w\034\010xq\034\010\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000xq\034\010z!\010files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000\000\000\000\000\000\000\000\021\000\000\000u\312e\267,tS\267\000\000\000\000\021\000\000\000\210z\034\010Xz\034\010rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000\000\000\000\000\021\000\000\000py\034\010\360{\034\010\230z!\010\201\002\000\000\000j\027\312\000q\342\312\000L\367\313\000S\302\314\220\353#\025\220\334\023\026\220\315\003\027\220\276\363\027\220\257\343\030\220\240\323\031\220\221\303\032\020\275\274\033\020\256\254\034\020\237\234\035\020\220\214\036\020\201|\037\020rl \020c!\020TL"\020E<#\0206,$\020'\034%\020\030\014&\220C\005'\2204\365'\220%\345(\220\026\325)\220\007\305\220\370\264+\220\351\244,\220\332\224-\220\313\204.\220\274t/\220\255d0\020\331]1\020\264r2\020\273=3\020\226R4\020\235\0355\020x26\020\177\3756\220\224\0338\020a\3358\220v\3739\020C\275:\220X\333;\220_\246<\220:\273=\220A\206>\220\034\233?\220#f@\0209\204A\220\005FB\020\033dC\220\347%D\020\375CE\220\311\005F\020\337#G\020\346\356G\020\301\003I\020\310\316I\020\243\343J\020\252\256K\220\277\314L\020\214\216M\220\241\254N\020nnO\220\203\214P\220\212WQ\220elR\220l7S\220GLT\220N\027U\220),V\2200\367V\020F\025X\220\022\327X\020(\365Y\220\364\266Z\020\012\325[\020\021\240\020\354\264]\020\363\177^\020\316\224_\020\325_\220\352}a\020\267?b\220\314]c\020\231\037d\220\256=e\220\265\010f\220\220\035g\220\227\350g\220r\375h\220y\310i\220T\335j\220[\250k\020q\306l\220=\210m\020S\246n\220\037ho\0205\206p\020<Qq\020\027fr\020\0361s\020\371Et\020\000\021u\220\025/v\020\342\360v\220\367\016x\020\304\320x\220\331\356y\020\246\260z\220\273\316{\220\302\231|\220\235\256}\220\244y~\220\177\216\177\000\001\000\001\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\002\003\000\000 \034\000\000\001\000\000\000\020\016\000\000\000\005\000\000 \034\000\000\001\000\001\001\020\016\000\000\000\005\001\001CEST\000CET\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\267\021\000\000\000\000\000\000\000\000\000\000\001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000Hp\034\010\000\000\000\000\350\003\000\000\000\000\000\000\000\000\000\000\004\000\000\000\001\000\000\000\000\000\000\000\000\000\000hp\034\010\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000p,\011\010\000/\011\010\340A\011\010\2600\011\010\000\000\000\000\340N\011\0100N\011\010\260/\011\010\0005\011\010\001\000\000\000Hv!\010\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000
ACK sip:4141511****@85.14.240.152:5060;transport=UDP S\000\000\021\000\000\000\330w\034\010xq\034\010\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000xq\034\010z!\010files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000\000\000\000\000\000\000\000\021\000\000\000u\312e\267,tS\267\000\000\000\000\021\000\000\000\210z\034\010Xz\034\010rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000\000\000\000\000\021\000\000\000py\034\010\360{\034\010\230z!\010\201\002\000\000\000j\027\312\000q\342\312\000L\367\313\000S\302\314\220\353#\025\220\334\023\026\220\315\003\027\220\276\363\027\220\257\343\030\220\240\323\031\220\221\303\032\020\275\274\033\020\256\254\034\020\237\234\035\020\220\214\036\020\201|\037\020rl \020c\!\020TL"\020E<#\0206,$\020'\034%\020\030\014&\220C\005'\2204\365'\220%\345(\220\026\325)\220\007\305*\220\370\264+\220\351\244,\220\332\224-\220\313\204.\220\274t/\220\255d0\020\331]1\020\264r2\020\273=3\020\226R4\020\235\0355\020x
Via: SIP/2.0/UDP 85.14.240.152:5060;br\000\000\021\000\000\000\330w\034\010xq\034\010\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000xq\034\010z!\010files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000u\312e\267,tS\267\000\000\000\000\021\000\000\000\210z\034\010Xz\034\010rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000\000\000\000\000\021\000\000\000py\034\010\360{\034\010\230z!\010\201\002\000\000\000j\027\312\000q\342\312\000L\367\313\000S\302\314\220\353#\025\220\334\023\026\220\315\003\027\220\276\363\027\220\257\343\030\220\240\323\031\220\221\303\032\020\275\274\033\020\256\254\034\020\237\234\035\020\220\214\036\020\201|\037\020rl \020c!\020TL"\020E<#\0206,$\020'\034%\020\030\014&\220C\005'\2204\365'\220%\345(\220\026\325)\220\007\305*\220\370\264+\220\351\244,\220\332\224-\220\313\204.\220\274t/\220\255d0\020\331]1\020\264r2\020\273=3\020\226R4\020\235\0355\020x26\020\177\3756\220\224\0338\020a\3358\220

PBX-VM:
Via: SIP/2.0/UDP 10.1.1.2:5060;branch=z9hG4bK0d4789df;rport
Contact: @10.1.1.2:5060>
Call-ID: 1d1b819a5e1a37524b51c06716a40152@10.1.1.2:5060
Via: SIP/2.0/UDP 10.1.1.2:5060;branch=z9hG4bK0d4789df;rport=5060
From: "Unknown" @10.1.1.2:5060>;tag=as7e695de9
Call-ID: 1d1b819a5e1a37524b51c06716a40152@10.1.1.2:5060
INVITE sip:4141511****@10.1.1.2:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 212.117.203.43:5060;branch=z9hG4bK-524287-1---f61e3c432916d409;rport
Record-Route:
Via: SIP/2.0/UDP 212.117.203.43:5060;branch=z9hG4bK-524287-1---f61e3c432916d409;received=212.117.203.43;rport=5060
ACK sip:4141511****@10.1.1.2:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 212.117.203.43:5060;branch=z9hG4bK-524287-1---f61e3c432916d409;rport
Via: SIP/2.0/UDP 10.1.1.2:5060;branch=z9hG4bK3ae56652;rport
Contact: @10.1.1.2:5060>
Via: SIP/2.0/UDP 10.1.1.2:5060;branch=z9hG4bK3ae56652;rport=5060
Via: SIP/2.0/UDP 10.1.1.2:5060;branch=z9hG4bK0409184f;rport
Contact: @10.1.1.2:5060>

Debug Asterisk:
[2015-11-10 08:43:37] DEBUG[17274]: chan_sip.c:9178 _findcall: = Looking for Call ID: 40bd58d0402d279615abab650c8f9d87@business2.voipgateway.org~1o (Checking From) --From tag kfitw5kzkponolzp.o --To-tag
[2015-11-10 08:43:37] DEBUG[17274]: acl.c:946 ast_ouraddrfor: For destination '212.117.203.43', our source address is '10.1.1.2'.
[2015-11-10 08:43:37] DEBUG[17274]: chan_sip.c:3866 ast_sip_ouraddrfor: Setting AST_TRANSPORT_UDP with address 10.1.1.2:5060
[2015-11-10 08:43:37] DEBUG[17274]: netsock2.c:172 ast_sockaddr_split_hostport: Splitting '212.117.203.43:5060' into...
[2015-11-10 08:43:37] DEBUG[17274]: netsock2.c:226 ast_sockaddr_split_hostport: ...host '212.117.203.43' and port '5060'.
[2015-11-10 08:43:37] DEBUG[17274]: chan_sip.c:8765 _sipalloc: Allocating new SIP dialog for 40bd58d0402d279615abab650c8f9d87@business2.voipgateway.org~1o - INVITE (No RTP)
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: chan_sip.c:28034 handle_incoming: **** Received INVITE (5) - Command in SIP INVITE
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: netsock2.c:172 ast_sockaddr_split_hostport: Splitting '212.117.203.43:5060' into...
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: netsock2.c:226 ast_sockaddr_split_hostport: ...host '212.117.203.43' and port '5060'.
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: netsock2.c:172 ast_sockaddr_split_hostport: Splitting '212.117.203.43' into...
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: netsock2.c:226 ast_sockaddr_split_hostport: ...host '212.117.203.43' and port ''.
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: chan_sip.c:3709 _sipxmit: Trying to put 'SIP/2.0 401' onto UDP socket destined for 212.117.203.43:5060
[2015-11-10 08:43:37] DEBUG[17274]: chan_sip.c:9178 _findcall: = Looking for Call ID: 40bd58d0402d279615abab650c8f9d87@business2.voipgateway.org~1o (Checking From) --From tag kfitw5kzkponolzp.o --To-tag as73caef88
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: chan_sip.c:28034 handle_incoming: **** Received ACK (6) - Command in SIP ACK
[2015-11-10 08:43:37] DEBUG[17274][C-00000027]: chan_sip.c:4406 _sipack: Stopping retransmission on '40bd58d0402d279615abab650c8f9d87@business2.voipgateway.org~1o' of Response 866: Match Found
[2015-11-10 08:43:44] DEBUG[17274]: chan_sip.c:4262 _sipautodestruct: Auto destroying SIP dialog '40bd58d0402d279615abab650c8f9d87@business2.voipgateway.org~1o'
[2015-11-10 08:43:44] DEBUG[17274]: chan_sip.c:6707 sip_destroy: Destroying SIP dialog 40bd58d0402d279615abab650c8f9d87@business2.voipgateway.org~1o

About the System:
I am running FreePBX 13.0.11 on a Ubuntu 14.04.3 LTS with Asterisk 13.6.0. I also tried it with FreePBX 12.x.xx without success.

Does anybody has a similary problem or any idea, what the problem could be? im searching now for almost 2 Weeks, and i dont get it.

Thank you for your help

Remo Stirnimann

Posts: 4

Participants: 2

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