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Extension trough tunnel without audio

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hello!

I´m using Freepbx for almost two weeks now and everything works fine when using at the local LAN.
I´m trying to setup an extension to our new store, and I´m using a tunnel to make the connection.

The softphone (microsip) connects to freepbx, but without audio. I can call extensions and outside numbers, but the result is always the same, no audio for both sides.

Going trough the logs, I found this difference between the connections:

[2024-05-15 18:13:47] WARNING[25933] res_pjsip_pubsub.c: No registered publish handler for event presence from 122

The test:
First, I connected the extension on the same LAN but trough the tunnel, and everything works.

[2024-05-15 18:16:45] VERBOSE[20599] res_pjsip/pjsip_configuration.c: Endpoint 122 is now Reachable
[2024-05-15 18:16:45] VERBOSE[20599] res_pjsip/pjsip_options.c: Contact 122/sip:122@192.168.1.137:62032;ob is now Reachable. RTT: 2.679 msec

Second, using my mobile data plan, I connect outside the LAN, trough the Tunnel and the same extension show this warning.

46388 [2024-05-15 18:13:47] VERBOSE[20599] res_pjsip/pjsip_configuration.c: Endpoint 122 is now Reachable
46389 [2024-05-15 18:13:47] VERBOSE[20599] res_pjsip/pjsip_options.c: Contact 122/sip:122@192.168.1.52:49140;transport=udp is now Reachable. RTT: 114.954 msec
46390 [2024-05-15 18:13:47] WARNING[25933] res_pjsip_pubsub.c: No registered publish handler for event presence from 122

What am I missing?!
I already tried so many things and still it doesn´t work!

Any help is very much appreciated!

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