Maybe @lgaetz knows…
I am trying to use a dynamic route to look at essentially the queue wait time and route the call to a different queue if it exceeds a certain threshold. If queue 7500 has a wait time greater than 3 minutes, I want to skip that queue and go to another.
I am using:
$[${QUEUE_VARIABLES(7500,QUEUEHOLDTIME)}>180]
In Asterisk Info the queue is:
7500 has 1 calls (max unlimited) in 'rrmemory' strategy (47s holdtime, 898s talktime), W:0, C:7, A:1, SL:71.4%, SL2:75.0% within 60s
Members:
test (Local/XXXXXXXXXX@from-queue/n) (ringinuse disabled) (dynamic) (paused:1 was 516 secs ago) (Not in use) has taken no calls yet (login was 537 secs ago)
Callers:
1. SIP/XXX-000e9684 (wait: 4:54, prio: 0)
When I call my dynamic route I get:
WARNING[9923][C-000900b2] app_queue.c: queue 7500,QUEUEHOLDTIME was not found
5 posts - 3 participants