@jhayes wrote:
We have 200+ queues that are all configured the same with a ringall strategy. It seems that they occasionally have issues and do not ring to all extensions in the penalty group it should. I have noticed some errors in the asterisk verbose viewing that seem to show a ring methodology of "none" in queues that are ring all.
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW Ignore is:
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW Ignore is:
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: Methodology of ring is 'none'
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Health -FLAshley Tiedje' number is '71666'
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is: TRUE
dialparties.agi: CW IN_USE/BUSY is: 1
dialparties.agi: Methodology of ring is 'none'
I have verified through the UI that the queue is setup for ringall. I am not sure where to start looking for a resolution so any assistance is appreciated.
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