Hi everyone,
I’m setting up a FreePBX system integrated with a FRITZ!Box to handle incoming and outgoing calls. My goal is to play a welcome message and then route incoming calls to a single extension or all extensions connected to the FRITZ!Box (both IP and analog devices).
Current Setup:
- I’ve configured a PJSIP trunk between FreePBX and the FRITZ!Box, and it successfully handles incoming calls.
- I’ve created a welcome message using Announcements in FreePBX, which plays correctly when a call is received.
- I can successfully route calls to an extension configured on FreePBX, but I cannot route calls to a single extension (e.g.,
**610) or to all extensions (e.g.,**9) on the FRITZ!Box.
Question:
How can I configure FreePBX to route calls, after the welcome message, to a single extension or all extensions on the FRITZ!Box (e.g., by using the code **610 for a specific extension or **9 for all extensions)?
Current Configuration:
- FreePBX Version: 17
- Asterisk Version: 21.6.0
- SIP Trunk: Configured with the FRITZ!Box extension credentials.
- Welcome Announcement: Created via Announcements and linked to an Inbound Route.
What I’ve Tried So Far:
- I configured a Misc Destination with the value
**610and another one with**9, but neither seems to work. - I verified that the FRITZ!Box accepts calls routed to individual extensions (
**610,**620) and to the group (**9), but FreePBX doesn’t seem to route the call properly through the trunk.
Any advice or guidance on how to properly configure FreePBX to route calls to a single extension or all FRITZ!Box extensions would be greatly appreciated.
Thank you in advance for your help!
2 posts - 2 participants