Hi,
I have the following configuration:
An external SIP trunk is configured in freePBX. When I call the number xxxx89822 I see the incoming call in the asterisk debug console. Everything is fine so far.
Now I want to forward this incoming call to an external voice agent which is hosted in the cloud. To connect to the voice agent I have to make a http post call to their rest api to open a call queue for the voice agent. I get a call ID and with this call ID I can connect to the voice agent with callid@<sip.external.voiceagent.com>:5060
For every new call I get a new callid from the rest api of the voice agent. So I have to handle for every new incoming call in freebpx a new callid.
Is this possible in freebpx and which is the best way to configure this scenario in freepbx?
Thank you
2 posts - 2 participants