@TechGuyMike wrote:
My Grandstream 2170 phones have key options for Line, Speeddial, BLF, etc. Another option is “Presence Watcher” – but it doesn’t seem to work with my new install of FreePBX 14. I’m new to FreePBX, so maybe I’m missing something obvious or there’s a different way to approach this than with Grandstream’s UCM.
Using a standard BLF with pjsip correctly turns the key red if the extension is in use or in DND mode, which is great. However I’ve got a potential new customer who needs to be able to distinguish between busy and DND. Is there a best practice for this, even if it requires a different (Sangoma?) phone? Perhaps worst-case scenario I could rewrite the hint for DND to return to as offline, so that the BLF light goes out, but I’m really not sure how to even begin doing that.
Thanks for any thoughts!
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