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After Module update, Paging now rings phones instead of beep/auto answer

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@ntg wrote:

Ran ‘fwconsole ma upgradeall’ on 10/6/18.

The morning of 10/8/18, staff initiated a page, the recipients phones rang instead of the beep and auto answer

Paging worked fine prior to the upgrade, no config changes were made to the phones (Cisco SPA 504G and 508G)

When comparing logs with a different, working PBX, I noticed this discrepancy.

PBX with good paging: "0?Set(ALERTINFO=Alert-Info: Auto Answer)") in new stack

PBX with broke paging: "0?Set(ALERTINFO=info=Auto Answer)") in new stack

I’ve tried:

  • rolling back the Paging and Intercom module, using all 5 previous versions

  • to rule a phone misconfig I reset one to factory, only configured proxy, extension, and password

  • FW console restart

  • PBX reboot

All else on this PBX seems fine.

PBX is in Device/user mode (client required queue agent phone login)

Current PBX Version:14.0.3.20

Current System Version:12.7.5-1807-1.sng7

Any help is greatly appreciated.

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