@alberto_eco wrote:
Hello All!
I recently had overtaken a Customer that has a really strange configuration (as for me at least) made by the previous company. They have a ISDN line “from outside” going into a Synway PCIe card that’s attached to an Asterisk server. ISDN has number range assigned, let’s say: 12345XX. This Asterisk is responsible for handling the numbers and direct them to either PSTN box or to another Asterisk (with FreePBX running) for voicemail and recording purposes.
At this moment - we’ve figured out, that maintaining this old PSTN box is way too expensive and ineffective (if an employee changes his desk to another location - I need to physically move his/hers phone in this PSTN box so he/she can save his/hers number). It’s really annoying. So basically - I’ve thought that we can buy some SIP desk phones (they will probably be some Yealinks) and we’ll move all the numbers from PSTN to VoIP.
But… I’ve created two users and extensions in FreePBX (541 & 526), added an outbound route that was missing and… both the numbers’ CID when I’m calling my cell are 1234500. I can’t figure out how to force them to be consistent with the extension number of the user currently logged into phone.
When I’m making an out call - in my FreePBX i can see how CIDs are beign set:
[2019-02-25 15:11:40] VERBOSE[20185][C-00000000] pbx.c: Executing [s@macro-user-callerid:27] Set(“SIP/541-00000000”, “CALLERID(number)=541”) in new stack
[2019-02-25 15:11:40] VERBOSE[20185][C-00000000] pbx.c: Executing [s@macro-user-callerid:28] Set(“SIP/541-00000000”, “CALLERID(name)=1234541”) in new stackSo it’s obviously trying to set as CID number an extension, instead of “Outbound CID” I’ve set in the extension settings.
Can anyone please advise me what am I doing wrong?
Do not hesitate to request any details regarding my configuration, as long as you’ll tell me how to obtain them, as I’m complete noob in telco technology
Thank you in advance
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