Error updating core module

@jamesk wrote:

Hi,

I am trying to update the Core module from 14.0.5.9 to 14.0.25.4 and have done the following:

Chosen Admin>Module Admin
Selected ‘Core’ in the applications section
Selected the ‘Upgrade’ action
Clicked on process
Clicked on confirm

A modal pops up saying installing but almost immediately afterwards a get an error debug screen (attached)

I seems it’s performing a database modification and adding fields to the incoming table but somehow there is a duplicate entry for a primary field. Will I need to run a SQL script to resolve the issue and if so what do I need to do? Hopefully it’s a known issue with a fully documented resolution!

Thanks in advance
James

freepbx_error.PNG1894×1051 109 KB

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