@kelliott wrote:
I'm looking to do CRM integration, specifically with connectwise. I've seen the superfecta portion, but it doesn't seem to quite hit the last step I want. We have connectwise configured with TAPI to talk to the phone system already, so we'd like it as part of the CID superfecta to send a request to the proper users connectwise app and pop up on their screen who's on the phone/show open tickets for the user so we can more efficiently help them.
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