@adriantrunzo wrote:
Hi,
We recently purchased a FreePBX Phone System 60 with a Sangoma B600DE card. The appliance came with the card installed (and the mounting brackets, which were bent). The ports on the card do not show up in the DADHDI module. The system is up-to-date and Sangoma settings seem to be correct in the DAHDI module -- use wanpipe in DAHDI/Digium mode and T1 mode.
When I run
fwconsole restart, there is an error in the output:[root@pbx ~]# fwconsole restart Running FreePBX shutdown... Checking Asterisk Status... Run Pre-Asterisk Shutdown Hooks Restapps daemon stopped Stopping UCP Server Stopped UCP Server XMPP Server was not running Stopping Zulu Server Stopped Zulu Server Shutting down Asterisk Gracefully... Press C to Cancel Press N to shut down NOW Stopping Asterisk... 120/120 [============================] 100% Asterisk Stopped Successfuly Running Post-Asterisk Stop Scripts Stopping Wanrouter for Sangoma Cards Wanrouter Stopped Stopping DAHDi for Digium Cards DAHDi Stopped Running VQPlus Hooks Stopping Queue Callback Daemon Queue Callback Daemon Stopped Running FreePBX startup... Taking too long? Customize the chown command, See http://wiki.freepbx.org/display/FOP/FreePBX+Chown+Conf Setting Permissions... 34733/34733 [============================] 100% Finished setting permissions Checking Asterisk Status... Run Pre-Asterisk Hooks Starting Wanrouter for Sangoma Cards Wanrouter Failed: The command "/usr/sbin/wanrouter start" failed. Exit Code: 1(General error) Output: ================ Executing DAHDI config T1 ######################################################################## # Sangoma Wanpipe # # Dahdi/Zaptel/SMG/TDMAPI/BOOT Configuration Script # # v2.51 # # Sangoma Technologies Inc. # # Copyright(c) 2016. # ######################################################################## ------------------------------------------------------- Configuring T1/E1 cards [A101/A102/A104/A108/A116/T116] ------------------------------------------------------- No Sangoma ISDN T1/E1 cards detected ------------------------------------------- Configuring ISDN BRI cards [A500/B500/B700] ------------------------------------------- No Sangoma ISDN BRI cards detected ------------------------------------ Configuring GSM cards [W400] ------------------------------------ No Sangoma GSM cards detected ------------------------------------ Configuring analog cards [A200/A400/B600/B610/B700/B800] ------------------------------------ AFT-600 configured on slot:4 bus:8 span:1 Analog card configuration complete ------------------------------------ Configuring USB devices [U100] ------------------------------------ ################################################################### # SUMMARY # ################################################################### 0 T1/E1 port(s) detected, 0 configured 0 ISDN BRI port(s) detected, 0 configured 1 analog card(s) detected, 1 configured 0 GSM card(s) detected, 0 configured 0 usb device(s) detected, 0 configured Configurator will create the following files: 1. Wanpipe config files in /etc/wanpipe 2. Dahdi config file /etc/dahdi/system.conf Your original configuration files will be saved to: 1. /etc/dahdi/system.conf.bak Your configuration has been saved in /etc/wanpipe/debug-2016-03-17.tgz. When requesting support, email this file to techdesk@sangoma.com ################################################################### Asterisk is not running... Removing old configuration files... Copying new Wanpipe configuration files... Wanrouter start complete... Current boot level is 3 Wanrouter boot scripts configuration... Removing existing wanrouter boot scripts...OK Verifying Dahdi boot scripts... Verifying Dahdi boot scripts...Enabled (level:13) Verifying Dahdi shutdown scripts...Enabled (level:87) Enabling wanrouter boot scripts ...(level:12) Enabling wanrouter shutdown scripts ...(level:86) Removing old stop/start scripts.... Installing new Dahdi start script.... Removing old smg_ctrl boot.....OK Removing old smg_ctrl_safe boot.....OK Sangoma cards configuration complete, exiting... Starting up device: wanpipe1 Configuring interfaces: w1g1 done. Waiting for Dahdi /dev/dahdi ... Loading DAHDI hardware modules: wct4xxp: [ OK ] wcte43x: [ OK ] wcte12xp: [ OK ] wcte13xp: [ OK ] wct1xxp: [ OK ] wcte11xp: [ OK ] r1t1: [ OK ] rxt1: [ OK ] wctdm24xxp: [ OK ] wcaxx: [ OK ] wcfxo: [ OK ] wctdm: [ OK ] rcbfx: [ OK ] wcb4xxp: [ OK ] wctc4xxp: [ OK ] xpp_usb: [ OK ] Running dahdi_cfg: [ OK ] DAHDI Version: 2.11.0 Echo Canceller(s): Configuration ====================== 0 channels to configure. Error Output: ================ wanconfig: WAN device wanpipe1 driver load failed !! : ioctl(wanpipe1,ROUTER_SETUP) failed: : 22 - Invalid argument Wanpipe driver did not load properly Please check /var/log/wanrouter and /var/log/messages for errors w1g1: unknown interface: No such device DAHDI Tools Version - 2.11.0 DAHDi: Already started Running Sysadmin Hooks Restarting fail2ban fail2ban Restarted Starting Asterisk... 100/100 [============================] 100% Asterisk Started on 3195 Running Post-Asterisk Scripts Running Restapps Hooks Starting Restapps daemon Restapps daemon done Starting UCP Server Started UCP Server Running VQPlus Hooks Starting Queue Callback Daemon Queue Callback Daemon Started Running XMPP Hooks Starting XMPP Server XMPP Server StartedLooking at /var/log/wanrouter:
Shutting down device: wanpipe1 WAN Router Configurator(c) 1995-2003 Sangoma Technologies Inc. * Reading section [devices]... * Shutting down WAN device wanpipe1 ... Done ok Starting up device: wanpipe1 WAN Router Configurator(c) 1995-2003 Sangoma Technologies Inc. * Parsing configuration file /etc/wanpipe/wanpipe1.conf ... * Reading section [devices]... * Reading section [wanpipe1]... * Reading section [interfaces]... * w1g1 to used by TDM_VOICE * Reading section [w1g1]... * Configuring device wanpipe1 (no description) * Setting CARD_TYPE to AFT * Setting S514CPU to A * Setting COMMPORT to PRI * Setting AUTO_PCISLOT to NO * Setting PCISLOT to 4 * Setting PCIBUS to 8 * Setting FE_MEDIA to FXO/FXS * Setting TDMV_LAW to MULAW * Setting TDMV_OPERMODE to FCC * Setting RM_BATTTHRESH to 3 * Setting RM_BATTDEBOUNCE to 16 * Setting FE_NETWORK_SYNC to NO * Setting MTU to 1500 * Setting UDPPORT to 9000 * Setting TTL to 255 * Setting IGNORE_FRONT_END to NO * Setting TDMV_SPAN to 1 * Setting TE_AIS_MAINTENANCE to NO * Setting TDMV_HW_DTMF to YES * Setting TDMV_HW_FAX_DETECT to NO * Setting HWEC_OPERATION_MODE to OCT_NORMAL * Setting HWEC_DTMF_REMOVAL to NO * Setting HWEC_NOISE_REDUCTION to NO * Setting HWEC_ACUSTIC_ECHO to NO * Setting HWEC_NLP_DISABLE to NO * Setting HWEC_TX_AUTO_GAIN to 0 * Setting HWEC_RX_AUTO_GAIN to 0 * Setting HWEC_TX_GAIN to 0 * Setting HWEC_RX_GAIN to 0and /var/log/messages:
Mar 17 11:57:06 pbx kernel: WANPIPE(tm) Hardware Support Module 7.0.16.0 (c) 1994-2013 Sangoma Technologies Inc Mar 17 11:57:06 pbx kernel: usbcore: registered new interface driver sdlausb Mar 17 11:57:06 pbx kernel: dahdi: Version: 2.11.0 Mar 17 11:57:06 pbx kernel: dahdi: Telephony Interface Registered on major 196 Mar 17 11:57:06 pbx kernel: WANPIPE(tm) Interface Support Module 7.0.16.0 (c) 1994-2013 Sangoma Technologies Inc Mar 17 11:57:07 pbx kernel: WANPIPE(tm) Multi-Protocol WAN Driver Module 7.0.16.0 (c) 1994-2013 Sangoma Technologies Inc Mar 17 11:57:07 pbx kernel: wanpipe: Probing for WANPIPE hardware. Mar 17 11:57:07 pbx kernel: wanpipe: AFT-B600-SH PCI FXO/FXS card found (HDLC rev.5), cpu(s) 1, bus #8, slot #4, irq #18 Mar 17 11:57:07 pbx kernel: wanpipe: Allocating maximum 1 devices: wanpipe1 - wanpipe1. Mar 17 11:57:07 pbx kernel: WANPIPE: TDM Codecs Initialized Mar 17 11:57:07 pbx kernel: WANPIPE(tm) Socket API Module 7.0.16.0 (c) 1994-2013 Sangoma Technologies Inc Mar 17 11:57:07 pbx kernel: NET: Registered protocol family 25 Mar 17 11:57:07 pbx kernel: WANPIPE(tm) WANEC Layer 7.0.16.0 (c) 1995-2006 Sangoma Technologies Inc. Mar 17 11:57:07 pbx kernel: wanec_create_dev: Registering Wanpipe ECDEV Device! Mar 17 11:57:07 pbx kernel: wanpipe1: Starting WAN Setup Mar 17 11:57:07 pbx kernel: Mar 17 11:57:07 pbx kernel: Processing WAN device wanpipe1... Mar 17 11:57:07 pbx kernel: wanpipe1: Locating: A200/A400/B600/B700/B800/B610 card, CPU A, PciBus=8, PciSlot=4 Mar 17 11:57:07 pbx kernel: wanpipe1: Found: A200/A400/B600/B700/B800/B610 card, CPU A, PciBus=8, PciSlot=4, Port=0 Mar 17 11:57:07 pbx kernel: wanpipe1: AFT PCI memory at 0xD0600000 Mar 17 11:57:07 pbx kernel: wanpipe1: IRQ 18 allocated to the AFT PCI card Mar 17 11:57:07 pbx kernel: wanpipe1: Starting AFT B600 Hardware Init. Mar 17 11:57:07 pbx kernel: wanpipe1: Enabling front end link monitor Mar 17 11:57:07 pbx kernel: wanpipe1: Global Chip Configuration: used=1 used_type=1 Mar 17 11:57:07 pbx kernel: wanpipe1: Configuring for internal oscillator Mar 17 11:57:07 pbx kernel: wanpipe1: Global Front End Configuration! Mar 17 11:57:07 pbx kernel: wanpipe1: Configuring FXS/FXO Front End ... Mar 17 11:57:07 pbx kernel: wanpipe1: Module 1: Installed -- Auto FXO (FCC mode)! Mar 17 11:57:08 pbx kernel: wanpipe1: Module 2: Installed -- Auto FXO (FCC mode)! Mar 17 11:57:08 pbx kernel: wanpipe1: Module 3: Installed -- Auto FXO (FCC mode)! Mar 17 11:57:08 pbx kernel: wanpipe1: Module 4: Installed -- Auto FXO (FCC mode)! Mar 17 11:57:09 pbx kernel: wanpipe1: Module 5: Failed to powerup within 1000 ms (0V : 72V)! Mar 17 11:57:09 pbx kernel: wanpipe1: Module 5: Did you remember to plug in the power cable? Mar 17 11:57:09 pbx kernel: wanpipe1: Module 5: Unable to do INITIAL ProSLIC powerup! Mar 17 11:57:09 pbx kernel: wanpipe1: Module 5: Retry configuration... Mar 17 11:57:10 pbx kernel: wanpipe1: Module 5: Failed to powerup within 1000 ms (0V : 72V)! Mar 17 11:57:10 pbx kernel: wanpipe1: Module 5: Did you remember to plug in the power cable? Mar 17 11:57:10 pbx kernel: wanpipe1: Module 5: Unable to do INITIAL ProSLIC powerup! Mar 17 11:57:10 pbx kernel: wanpipe1: Module 5: FXS failed! Mar 17 11:57:10 pbx kernel: wanpipe1: 1 FXO/FXS module(s) are failed to initialize! Mar 17 11:57:10 pbx kernel: wanpipe1: Failed Front End configuration! Mar 17 11:57:10 pbx kernel: wanpipe1: AFT communications disabled! (Dev Cnt: 1 Cause: Device Down) Mar 17 11:57:10 pbx kernel: wanpipe1: AFT communications disabled! (Dev Cnt: 1 Cause: Device Down) Mar 17 11:57:10 pbx kernel: wanpipe1: TASKQ Not Running Mar 17 11:57:10 pbx kernel: wanpipe1: Global Chip Shutdown Usage=1, Used_type_cnt=1 Mar 17 11:57:10 pbx kernel: wanpipe1: Master shutting down Mar 17 11:57:11 pbx kernel: dahdi_transcode: Loaded. Mar 17 11:57:11 pbx kernel: INFO-xpp: revision Unknown MAX_XPDS=64 (8*8) Mar 17 11:57:11 pbx kernel: INFO-xpp: FEATURE: with PROTOCOL_DEBUG Mar 17 11:57:11 pbx kernel: INFO-xpp: FEATURE: with sync_tick() from DAHDI Mar 17 11:57:11 pbx kernel: INFO-xpp_usb: revision UnknownThe port lights on the card turn on, but I opened the appliance top cover to take a look. Everything seemed ok:
Does anybody have any further thoughts or suggestions? This appears to be a hardware issue with the new appliance, but I cannot find the proper support channel on the Sangoma website to get this issue resolved. Thanks in advance for your time.
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