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Videocall forwarding not working

Hi, First of all I am new to all of this PBX world, so my apologize if this is a stupid question, and if I don’t use the proper concepts. Here is my problem: I want to forward a videocall to a trunk...

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SIP Trunk Registration Issue with BTCL (No Response from 10.200.10.4)

FreePBX Version: 17 Asterisk Version: 21 SIP Protocol Used: PJSIP / Chan_SIP Firewall/NAT Setup: Mikrotik Router Issue: I have successfully configured a SIP trunk with another provider (A), but BTCL...

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UCP Voicemail Bug/Behavior Figured out why, not sure how to fix

Voicemail Version - 16.0.62 UCP Version - 16.0.38.2 FreePBX Framework - 16.0.40.11 A user only listens to voicemail through the voicemail applet in UCP. They were having an issue where messages were...

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Grandstream HT841 - Unable to make outgoing calls

Hello, I’m unable to properly configure FreePBX/HT841 to be able to work for outgoing calls. I tried tons of configs, and search the web, ask AI, I’m at the end of my legendary patience Incoming call...

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Require user confirmation on Voice Mail

Hello, Is there a way in FreePBX (version 15, Asterisk 16) to require the user to confirm his voicemail message. The main thing we need is that messages, where the user just hanged up at their end,...

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Where to start?

So, new here. Seems like there’s a lot on this forum that I don’t understand yet. What would be a good place to start? 9 posts - 6 participants Read full topic

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Endstream provider asks for STIR/Shaken / Verified CallerID

I am trying to send calls to endstream provider and they want us to send calls from verified callerids and I uses the DIDs purchased from them as the CallerID but they are still giving the below...

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Avaya 9608 Phones on Sip firmware

Hi, Do the the Avaya 9608 phone with sip firmware work on freepbx? If so, are there any limitations of features on the phone ? Thanks. 1 post - 1 participant Read full topic

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Dynamic Route Lookup Source

Hi, I was hoping that somebody could help me with something that I had working previously, but now seems to have stopped working? I’m assuming maybe an update has stopped this from functioning? I have...

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How do I print reports of PBX config data

I’m inheriting some FreePBX installations, and I need to pull reports on Inbound Routes, Extensions, and Users. While the UI allows me to sort, it doesn’t allow me to export. The “PBXact Extensions”...

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Sip vicious

used freepbx 13 for 6 years with no problems, upgrade to 17, sip vicious is driving me crazy, had to downgrade back to 13, 7 posts - 4 participants Read full topic

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SIP header uniqueId injection

Description of My Environment CLIENT is an extension using sipml5. FREEPBX is FreePBX 15 with Asterisk 16.30. TRUNK is the telecom provider’s trunk. I am making outbound calls from CLIENT through...

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Cannot Login to SIP Account

Well, unfortunately I got stuck again (that went llǝʍ). I don’t know what you call it, SIP User, Extension, or Account (would be good to know), but long story short, I made a few of them, and none of...

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Conference recoding to IVR

I want that conference recordings should automatically be available to add to IVR. I created a script, but im getting errors. when i go to the preview, i can’t listen to the recording when i call in...

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Question about FreepBX

I’m wanting to get an 0800 number so I can have people call me for free… If I setup FreePBX on my own server, can I SIP forward said number to my own FreePBX software and have calls diverted to my...

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Freepbx 17 doesn't recognize the + symbol as international dial code (00)

Hello, I’ve just upgraded from Freepbx 16 to Freepbx 17 this weekend and I’m having an issue with the “Follow-me” feature: I have a couple of extensions configured to ring both the extension and an...

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(Solved) FreePBX 17 + Let's Encrypt + Restore Backup Showing Not Secure

I wanted to post my situation for future reference. TL;DR: I installed FreePBX 17, restored from v16 backup which already had my Port Management set correctly, but my FreePBX site was still showing...

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How do I check to see if the phones were in after hours when they were...

I have an issue with a customer’s system. They are saying the phones aren’t in after hours mode on the weekends. They said calls came in to the receptionist a few times the past 2 weekends. I have no...

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Modify Asterisk Variable to Check Both Phonebook and Allow List

Hi everyone, I’m trying to modify the following Asterisk variable, which currently checks if the caller ID exists in the Asterisk Phonebook: ${DB_EXISTS(cidname/${CALLERID(number)})} I’d like to...

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Outbound CID not working after upgrade 15.0.37 -> 17

Hi, I’m moving my FreePBX instance to a new host and upgrading to a current version while I’m at it. I backed up my 15.0.37 instance (whose trunks and phones were old SIP). Restoring the v15 backup...

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