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Best upgrade path from 5.211.65-16 to new hardware?

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@jamesr219 wrote:

Hello,

I am looking for best upgrade path. We have a dedicated physical machine for a small medical office. 15 or so internal extensions. 1 trunk. Small simple installation, works great.

Right now we are running on: 5.211.65-16 and I'd like to update us to the latest version and also migrate us to a virtual machine on our VMWare installation. From what I have read for a small installation like this it should be fine on virtual hardware. No telephony hardware.

I would like to do a clean installation on the VM of the FreePBX distribution. However, I've read that you cannot do a restore from a previous version. The backups created are version specific.

What is my best upgrade path or plan here? Should I take the current physical machine and run through the upgrade script bringing it to current, make a backup and then restore it to the new installed machine of the same version?

I also have commercial modules (endpoint, REST Apps). How will those get moved over to the new installation?

Thanks!

-jr

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Configure SIP trunk with Ring Central

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@itmnetcom wrote:

Continuing the discussion from Need help with configuring Ringcentral SIP trunk (outbound proxy on port 5090):

Hi,

Has anyone ever figured this out?

What about the register link, what is the proper way to set it up.

Thanks!

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CDR Reports filters

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@TheSeaCapitan wrote:

In CDR Reports there are some filters like
Not |_| Begins With: Contains: Ends: With: Exactly:


Everything works fine with CallerID Number,CallerID Name,DID, e.t.c
But in Destination field checkpoint 'Not' doesn't work.

As example:
I have 2 inbound calls
1. CallerID 555-555,Destination 101
2. CallerID 555-555,Destination 102

I can use filter 'Destination Contains: 101' and I see just one call, I can
use filter 'CallerID Not Contains: 555-555' and I see no calls.
But then I use filter 'Destination Not Contains 101' i still see 2 calls.

It's kind of bug or I don't know something?

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Users unable to login to UCP

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@steveh42 wrote:

After upgrading to FreePBX 13, users cannot login to UCP.

I have tries creating a test user in User Manager and setting the UCP login permission to 'Yes' but the test user cannot login.

The ucp_err.log in /var/log/asterisk has a message that states "There was an error with MySQL Connection".

Does anyone have any ideas where to look next?

Thanks.

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Installation Problems

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@tezza4x4 wrote:

Trying to install FreePBX on an Acer Aspire R11 Notebook and not having much success. Trying to install via USB and CD.

I can't get the .img files to work at all using Win32DiskImager. That just seems to create a USB stick I can't read in Windows and doesn't boot in UEFI or Legacy mode.

Had some success with unetbootin and iso2usb, by changing from UEFI to Legacy, however I'm getting a kickstart error that it can't find the asterisk****.cfg file.

Finally, I bought a USB CD Rom and burnt the iso to DVD. Again I have to change from UEFI to Legacy to get it to boot, and this time it gets to the point where i goes to find the hard drive to install, and it says it can't find any usable disks. I'm wondering if this could be because it's formatted with GPT instead of MBR? Any recommendations of what try next?

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Schmooze installer

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@Mike_Halsey wrote:

Is there a way to install the Schmooze Commercial Module Installer manually? I have a FreePBX13/Asterisk13 system in Ubuntu 14.04 that I built manually (not from a Distro) but want to add commercial modules such as XMPP Pro.

I really...REALLY.. don't want to have to re-install the whole platform from a Distro. I'd much rather retain control over what is installed and understand how everything has been fitted together..especially as everything is working seamlessly. :smile:

Thanks in advance.

Mike

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Can not upgrade modules, get 500 Internal Server Error from mirror1.freepbx.org

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@tonils wrote:

I have a new Asterisk / FreePBX server using
* CentOS 7
* Asterisk 13.6.0
* FreePBX 12.0.76.2

I am unable to upgrade modules from Module Admin or from the command line. After much investigation, I see that I get "500 Internal Server Error" as a reply to the download POST request in modulefunctions.class.php:1366. I see that there is a long and complicated POST string (quoted below). If I remove that string from the request the download succeeds.

Please can you help me understand why the POST string causes your server to fail?

installid=f06c5d3710e45494709876869aa47078&type=vmware&modules%5Bbuiltin%5D%5Bversion%5D=2.3.0.2&modules%5Bbuiltin%5D%5Bstatus%5D=2&modules%5Bbuiltin%5D%5Brawname%5D=builtin&modules%5Bbuiltin%5D%5Blicense%5D=unknown&modules%5Bcallrecording%5D%5Bversion%5D=12.0.4&modules%5Bcallrecording%5D%5Bstatus%5D=2&modules%5Bcallrecording%5D%5Brawname%5D=callrecording&modules%5Bcallrecording%5D%5Blicense%5D=AGPLv3%2B&modules%5Bcdr%5D%5Bversion%5D=12.0.22&modules%5Bcdr%5D%5Bstatus%5D=2&modules%5Bcdr%5D%5Brawname%5D=cdr&modules%5Bcdr%5D%5Blicense%5D=GPLv3%2B&modules%5Bcore%5D%5Bversion%5D=12.0.41&modules%5Bcore%5D%5Bstatus%5D=2&modules%5Bcore%5D%5Brawname%5D=core&modules%5Bcore%5D%5Blicense%5D=GPLv3%2B&modules%5Bcustomappsreg%5D%5Bversion%5D=12.0.3.2&modules%5Bcustomappsreg%5D%5Bstatus%5D=2&modules%5Bcustomappsreg%5D%5Brawname%5D=customappsreg&modules%5Bcustomappsreg%5D%5Blicense%5D=GPLv3%2B&modules%5Bdashboard%5D%5Bversion%5D=12.0.32&modules%5Bdashboard%5D%5Bstatus%5D=2&modules%5Bdashboard%5D%5Brawname%5D=dashboard&modules%5Bdashboard%5D%5Blicense%5D=AGPLv3%2B&modules%5Bfeaturecodeadmin%5D%5Bversion%5D=12.0.2&modules%5Bfeaturecodeadmin%5D%5Bstatus%5D=2&modules%5Bfeaturecodeadmin%5D%5Brawname%5D=featurecodeadmin&modules%5Bfeaturecodeadmin%5D%5Blicense%5D=GPLv3%2B&modules%5Bframework%5D%5Bversion%5D=12.0.76.2&modules%5Bframework%5D%5Bstatus%5D=2&modules%5Bframework%5D%5Brawname%5D=framework&modules%5Bframework%5D%5Blicense%5D=GPLv2%2B&modules%5Binfoservices%5D%5Bversion%5D=12.0.3.2&modules%5Binfoservices%5D%5Bstatus%5D=2&modules%5Binfoservices%5D%5Brawname%5D=infoservices&modules%5Binfoservices%5D%5Blicense%5D=GPLv2%2B&modules%5Blogfiles%5D%5Bversion%5D=12.0.6&modules%5Blogfiles%5D%5Bstatus%5D=2&modules%5Blogfiles%5D%5Brawname%5D=logfiles&modules%5Blogfiles%5D%5Blicense%5D=GPLv3%2B&modules%5Bmusic%5D%5Bversion%5D=12.0.1&modules%5Bmusic%5D%5Bstatus%5D=2&modules%5Bmusic%5D%5Brawname%5D=music&modules%5Bmusic%5D%5Blicense%5D=GPLv3%2B&modules%5Bsipsettings%5D%5Bversion%5D=12.0.16&modules%5Bsipsettings%5D%5Bstatus%5D=2&modules%5Bsipsettings%5D%5Brawname%5D=sipsettings&modules%5Bsipsettings%5D%5Blicense%5D=AGPLv3%2B&modules%5Bucp%5D%5Bversion%5D=12.0.24&modules%5Bucp%5D%5Bstatus%5D=2&modules%5Bucp%5D%5Brawname%5D=ucp&modules%5Bucp%5D%5Blicense%5D=AGPLv3%2B&modules%5Buserman%5D%5Bversion%5D=12.0.27&modules%5Buserman%5D%5Bstatus%5D=2&modules%5Buserman%5D%5Brawname%5D=userman&modules%5Buserman%5D%5Blicense%5D=AGPLv3%2B&modules%5Bvoicemail%5D%5Bversion%5D=12.0.40&modules%5Bvoicemail%5D%5Bstatus%5D=2&modules%5Bvoicemail%5D%5Brawname%5D=voicemail&modules%5Bvoicemail%5D%5Blicense%5D=GPLv3%2B&astver=13.6.0&phpver=5.4.16&distro=unknown-Linux&distrover=3.10.0-229.20.1.el7.x86_64&pbxver=12.0.76.2&ucount=0&core_udmode=extensions

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[SOLVED] When i delete all trunks one by one from freepbx so i get error?

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@the_passerby wrote:

Error!
close
Reload failed because retrieve_conf encountered an error: 255

exit: 255
Added to globals: ASTETCDIR = /etc/asterisk
Added to globals: ASTMODDIR = /usr/lib/asterisk/modules
Added to globals: ASTVARLIBDIR = /var/lib/asterisk
Added to globals: ASTAGIDIR = /var/lib/asterisk/agi-bin
Added to globals: ASTSPOOLDIR = /var/spool/asterisk
Added to globals: ASTRUNDIR = /var/run/asterisk
Added to globals: ASTLOGDIR = /var/log/asterisk
Added to globals: CWINUSEBUSY = true
Added to globals: AMPMGRUSER = admin
Added to globals: AMPMGRPASS = amp111
Added to globals: AMPDBENGINE = mysql
Added to globals: AMPDBHOST = localhost
Added to globals: AMPDBNAME = asterisk
Added to globals: AMPDBUSER = asteriskuser
Added to globals: AMPDBPASS = astpassWD
Added to globals: VMX_CONTEXT = from-internal
Added to globals: VMX_PRI = 1
Added to globals: VMX_TIMEDEST_CONTEXT =
Added to globals: VMX_TIMEDEST_EXT = dovm
Added to globals: VMX_TIMEDEST_PRI = 1
Added to globals: VMX_LOOPDEST_CONTEXT =
Added to globals: VMX_LOOPDEST_EXT = dovm
Added to globals: VMX_LOOPDEST_PRI = 1
Added to globals: MIXMON_DIR =
Added to globals: MIXMON_POST =
Added to globals: DIAL_OPTIONS = Ttr
Added to globals: TRUNK_OPTIONS = Tt
Added to globals: TRUNK_RING_TIMER = 20
Added to globals: MIXMON_FORMAT = wav
Added to globals: REC_POLICY = caller
Added to globals: RINGTIMER_DEFAULT = 15
Added to globals: TRANSFER_CONTEXT = from-internal-xfer
PHP Fatal error: Uncaught exception 'Exception' with message 'Critical error when splicing into macro-dialout-trunk. I was asked to splice into an empty section with a priority greater than 1. This is always a bug in a module. I was asked to add null' in /var/www/html/admin/libraries/extensions.class.php:233
Stack trace:

0 /var/www/html/admin/modules/trunkbalance/functions.inc.php(73): extensions->splice('macro-dialout-t...', 'continue', 2, Object(ext_execif))

1 /var/www/html/admin/libraries/BMO/DialplanHooks.class.php(87): trunkbalance_hookGet_config('asterisk')

2 /var/lib/asterisk/bin/retrieve_conf(727): DialplanHooks->processHooks('asterisk', Array)

3 {main}

thrown in /var/www/html/admin/libraries/extensions.class.php on line 233

I have deleted all trunks one by from freepbx than i clicked "Apply Config" but after that i got and error like above.
What is the reason of this error? And how can i fix this error?My freepbx version is 12.0.7

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Latest EPM update won't let me add lines in Basefile Edit!

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@NDSiouxFan wrote:

I have been working in Basefile Edit for the last few days in Endpoint Manager. Today there was a Module Update to 13.0.15, and now I there are no menu options to add lines while in Basefile Edit. This latest update to Endpoint Manager took away the option to add lines.

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Module update problems

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@GreatSUN wrote:

Hi all, if possible, please add this comment to the following post: modul-update-problems/19455

I solved this problem that came up around in December 2015 for me by changing the true from wget to false which was mentioned in this post the other way round.

Hope this helps someone who has a similar problem.

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Backup Jobs Names

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@k030774 wrote:

Hello,

I am having issues in deleting Job Names that I have created in Backup & Restore. They will not delete, just like to know how I can delete the Job Names? I am using version 13.0.21.2. Any help would be appreciated.

Thank you. Gerald

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Outbound Calling do not dial with Grandstream GXW4104

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@jasonaleski wrote:

I have a fresh Asterisk/FreePBX install configured to use a Grandstream GXW4104 gateway. The Gateway is configured for 2-stage dialing. When I use 1-stage, I get an "All circuits are busy". Inbound calls work and are routing properly. Outbound calls are half-way working. When I dial an outbound number 9XXXXXXX, the call seems to be transferred to the gateway (slight ring), then the outside line is picked up and I hear the dial tone, but it does not dial. However, once the outside line is picked up, I can then redial the 7 digit number and the call continues. I hear both sides of the conversation and the call quality is good.

I've been looking at these configurations for the past few hours and nothing. I'm not sure what side I need to be looking on. Here are some specific questions, but feel free to add any additional comments.

1) I think the issue is the PBX sending the DTMF tones, but not sure. I've starting going down this rabbit trail to see where it will lead! Am I looking in the right place?

2) On the gateway, should I be using 1 stage or 2-stage dialing? I think I should be using 1 stage, but keep getting the "all circuits are busy". But two stage dialing works, but I have to dial the number again once the line is picked up.

Any guidance is appreciated.

Regards,
JA

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Scheduler.php stuck at 100% CPU

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@pjinkcc wrote:

htop is showing /var/www/html/admin/modules/dashboard/scheduler.php using 100% cpu on one core of the eight that are available (2 CPUs, 4 cores each). This is even after an fwconsole restart and a full reboot. Not that restarting should really fix anything.

I recently installed FOP2 which seems to go along with the timing of when this started but not totally sure.

Here is the process info from webmin:

2066 root 00:58 crond
19999 root 22:25 CROND
20000 asterisk 22:25 /bin/sh -c [ -x /var/www/html/admin/modules/dashboard/scheduler.php ] && /var/ww ...
20001 asterisk 22:25 php /var/www/html/admin/modules/dashboard/scheduler.php

This looks like something running from the FreePBX dashboard but it seems to be working fine on the web page loading and status. Nothing else out of the ordinary that I can tell.

I am running FPBX v13.0.49

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Configure FreePBX Queue distinguish Busy and Unanswer!

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@hieutu007 wrote:

hi my friends,

Please help me to solve the problem below
- My PBX System : FreePBX 2.8 with Asterisk 1.8.
- My Customer Care Group need setup a Queue with Only a Dynamic Agent :
+ in addition to the usual features, when :
+ The Agent = Busy (all agents in call) : asterisk play a announcement " All agents is Busy now , please wait a moment".. After that asterisk will tranfer the caller to a Ring Group.
+ The Agent = Unanswer (no Agent answer, not wait to timeout) : asterisk play another announcement " All agents i Available now, please try call again later " . After that asterisk will hangup call.

Can i configure my FreePBX (ver 2.8) for this inquiry or have to update FreePBX to solve ? Or anything else?

Hope to hear information from you the soonest.

Many thanks,

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Connect with remote mysql database

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@slsv wrote:

I'm trying to edit /etc/amportal.conf to connect freepbx with remote mysql database. The problem is when I edit the file and do 'amportal restart' the file return to options that were before edition.

Why is this and how to do fix it?

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New install - Handset doesn't connect

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@totallytech wrote:

Hi Guys,
I've just completed a new build of FreePBX, Asterisk and CentOS 6.7, the server is remote to the building.

My status shows:

`SYSTEM INFORMATION
Asterisk   = ONLINE  | Dahdi     = ONLINE  | MySQL     = ONLINE
SSH        = ONLINE  | Apache    = ONLINE  | Iptables  = ONLINE
Fail2ban   = ONLINE  | Internet  = ONLINE  | Ip6Tables = ONLINE
Disk Free  = ADEQUATE| Mem Free  = ADEQUATE| NTPD      = ONLINE
SendMail   = ONLINE  | Samba     = OFFLINE | Webmin    = ONLINE
Ethernet0  = ONLINE  | Ethernet1 = N/A     | Wlan0     = N/A
---------------------------------------
PIAF Installed Version   = 3.0.6.7 under *KVM*
FreePBX Version          = 12.0.76.2
Running Asterisk Version = 12.8.1
Asterisk Source Version  = 12.8.1
Dahdi Source Version     = 2.10.0.1
Libpri Source Version    = 1.4.15
IP Address               = **.***.**.*** on eth0
Operating System         = CentOS release 6.7 (Final) ><
Kernel Version           = 2.6.32-573.8.1.el6.x86_64 - 64 Bit`

My handset is Cisco 7940G running sip firmware. The handset is accessing the server over the internet as it is downloading the configuration files etc from the tftp server however it is refusing to connect.

Within Asterisk I've got an extension set up called 101.

My phone cnf file is
# Line 1 Settings
line1_name: "101" ;
line1_displayname: "101" ;
line1_shortname: "101" ;
line1_authname: "101" ;
line1_password: "*********" ;
proxy1_address: "***.**.***.**" ;
proxy1_port: "5061";

How can I work out why my handset is failing to connect to my remote pbx?

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Echo and Drop Audio Issues FreePBX

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@telemaco069 wrote:

Hello all. I have a problem with audio issues con my the company PBX system. I have a FreePBX 2.11.0.11 with Asterisk Ver. 11.4.0. I have a dedicated Dell Server for this. My setup is like this. I have a Quintun Tenor DX with 4 PRI T1's that is connected directly to my FreePBX server. I have my own VLAN for the phone's system and QoS on all the Cisco Switches on the company. We are not using SIP trunking. We have the Quintum configured like a SIP Trunk like this:
PEER Details:
username=xxxxxxxx
type=peer
secret=xxxxxxx
insecure=very
host=x.x.x.x
disallow=all
canreinvite=no
canredirect=no
allow=ulaw
qualify=yes
keepalive=45

We can make and receive call all the time.
We have the issue that sometime we get words that repeats itself (Example: is everything Okay, Okay, Okay) Sometimes the call comes back and sometimes it stays on the loop.
The other thing is we get audio drops on call for a couple of seconds, when this happens we are the party that does no here the other end. The other end always get the audio
I have recorded some calls on the PBX itself. And the call are perfectly fine. So I assume that from the Quintum to my PBX is OK. and the problem is the audio from my PBX to my Phones.
I have various types of phone:Cisco SPA504G, CP-7971G, Polycom IP 331 IP, 601 , IP 335 with the later SIP firmware.
I have tested the latency from the FreePBX to some of the phones and I'm getting:
icmp_seq=3 ttl=64 time=0.383 ms
icmp_seq=11 ttl=64 time=0.373 ms
and another phones I get:
icmp_seq=3 ttl=64 time=0.405 ms
icmp_seq=11 ttl=64 time=0.515 ms
Intervals
So is less that 1ms.

Where do you think I should start Looking:

Heres My sip_general_additional.conf if needed

vmexten=*97
faxdetect=yes
context=from-sip-external
callerid=Unknown
notifyringing=yes
notifyhold=yes
tos_sip=cs3
tos_audio=ef
tos_video=af41
alwaysauthreject=yes
useragent=FPBX-2.11.0(11.4.0)
disallow=all
allow=ulaw
allow=alaw
allow=gsm
callevents=no
jbenable=yes
jbresyncthreshold=500
jbforce=yes
jbimpl=adaptive
jbmaxsize=300
jblog=yes
minexpiry=60
allowguest=yes
defaultexpiry=120
srvlookup=no
maxexpiry=3600
registerattempts=0
registertimeout=20
rtpkeepalive=0
g726nonstandard=no
videosupport=no
maxcallbitrate=384
canreinvite=no
rtptimeout=30
rtpholdtimeout=300
checkmwi=10
notifyhold=yes
notifyringing=yes
nat=no
externip=0.0.0.0

Any help or suggestion I will appreciate.
Thanks to all

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Edit Voicemail Folders

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@tim007 wrote:

Is there a way to edit the voicemail folders? I would like to either edit the names of existing ones, or perhaps just create new ones and remove some of the existing ones.

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UCP / User Manager > Primary extension not available if additional extensions set

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@tim007 wrote:

I am running into an issue where if I give a user access to additional extensions in UCP, they lose access to their primary extension. Is this expected behavior? I note that with groups, there is the option to add "User Primary Extension" to the list (included by default, I believe), but this option is not available when editing a user. It isn't terrible to work around it and explicitly add the user's extension to the list, but that also means that if the user's primary extension changes, the permissions don't automatically follow.

Am I missing something here? Is this a bug, or is it the expected behavior?

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Reload failed because retrieve_conf encountered an error: 255

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@rsarceno wrote:

I upgrade to FreePBX Distro 6.12.65-31 and when I hit Apply Config I get an error ,

Reload failed because retrieve_conf encountered an error: 255


exit: 255
Unable to continue. SQLSTATE[42S02]: Base table or view not found: 1146 Table 'asterisk.freepbx_users' doesn't exist in /var/www/html/admin/modules/contactmanager/Contactmanager.class.php on line 604

I appreciate any info.

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