@adminpbx wrote:
Dear all my issue is very simple but I am unable to fix. I have a callcentric account and our offices have USA/UK/AUS numbers for customers i.e. people in USA call on our USA number, people in UK on our UK number etc. and all these calls terminate via callcentric to our office.
Previously within callcentric we had few DIDs setup so that if call comes from
US number it would go to ext 10, 11, 12
UK would go to ext 20, 21, 22
AUS would go to ext 30, 31, 32
or in simple words, routing based upon Called ID (my USA, UK, AUS number for customers)Now, as you know cc gives your one number 1777XXXXXXX
So how I setup freepbx for same as I can put this 1777XXXXX number in one trunk.
I know some other people have also raised this issue but one problem that I am facing is that I noticed is that the caller ID would always be my test mobile number and hence I could not route calls based upon caller ID (which is what I have to achieve). My freepbx is unable to forward the callcentric DID, it’s always forwarding my test mobile. And I can forward DID of callcentric only for one.I have freepbx latest version with asterisk 13
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