@tony722 wrote:
Hi,
Running FreePBX 14.0.3.6.
Wondering how to prepend something like "Xfer: " onto the callerID when blind transferring a call.
There are several reasons but here’s one: so that when a supervisor is part of a ring group, they can tell that the call is being transferred to them specifically, rather than just a general ring group call that they would let go to someone else normally. (Supervisors monitor ring groups, but don’t typically answer them, except when things are really busy.)
I saw this post from 11 years ago, but enough has changed that I don’t see how to apply it. Hopefully there’s an easier way now?
Thanks,
Tony
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