@SiP1701 wrote:
We have a client with over 60 extensions using Polycom VVX300’s, a few VVX500’s and 2 Yealink T46’s.
The Polycom Phones configure via TFTP, while the Yealinks configure via HTTP.
We are using FreePBX 14.0.3.19
We had 5 name changes on the VVX300’s
When the rest of the polycom phones dial an extension that had a name change, the old name shows as caller ID as opposed to the new name.
The yealink phones display properly, as does a VVX500 phone I have set up remotely in our office (which configures via FTP).
I had a support technician tell me that all these phones will need to be factory reset and reconfigured.
I tested this on one phone, and this indeed worked for the reset extension which now properly displays the correct name.
My concern is that I will have this issue again when a new employee is hired and the name changes on their extension.
Is this a bug or am I missing something?
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