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Everything seems fine but cant make outbound calls

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@Tommaso wrote:

Hello everyone! this is my first post here, i hope someone will be able to help me!
I googled a lot and searched in those forums, watches CrossTalkSolutions YT video-guides and now the situations is the following:
first of all, let me say i’m definitly not an expert of telephones systems and everything involved in PBX, but by using documentations i was able to achieve half of what i want!

I managed to “locally” connect (i’m talking about our offices LAN) some telephones and some softphones
the problem is that now i bought a gateway Yeastar NeoGate TA410 wich even have a guide for configure it with FreePBX but i just cant make it working!
I need the gateway since our company want VoIP only internally, for outgoing and incoming calls we still use a classic POTS provider, so, as i understood on the internet, i need a gateway (with FXO ports) connected to my PBX!

The gateway seems to be connected to the PBX, but not viceversa, i mean that the dashboard doesnt show any trunks online and i have completly no idea about what i should do now!
i followed the guide that come out if you google “Ta410 FreePBX” (cant giv elink since new users doent have the permission) and i’m sure i did everything they said!
Theyr support tought that maybe PJSIP is not installed on my PBX, because if i go Admin > Asterisk CLI and type ANY command about PJSIP it just say “no such command” …

Any ideas? I hope someone can understand what I am talking about and can give me some advices…
For whoever will read this, thanks already for your time ^^
Here i post a screenshot where PBX even show the IP of my gateway… i highlighted it!

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