@avayax wrote:
I have a queue with dynamic members, with a maximum of one member logged in at a given time.
If there is nobody logged into the queue I would like callers to be directed to an IVR (via failover destination e.g.).
If a queue member is logged in but doesn’t answer because she is on a call or for some other reason, I would like the call to go to voice mail after so many rings.How can I accomplish that?
Posts: 1
Participants: 1